Unformatted text preview: wants to talk too. 2) What should Ken Sutton do to make his salespeople more accepting of the new initiative? * Ensure the salespeople that their jobs are secure. Talk with the president to find a new innovative way for salespeople to make commission by helping their agent with the web access. Get Information/Technology Department to have workshops showing the salespeople the in and outs of the website for guaranteed with the purchasing agents confidence of the website. Let the salespeople still have a once per month or quarter face to face contact with purchasing agent or customer about the satisfaction of their orders and website. Questions 1-2 G.W. Pergault, INC...
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- Spring '11
- Sales, salespeople, Ken Sutton, Claude A. Price, manager Ken Sutton