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Unformatted text preview: a. Honesty b. Communication V. Develop a Plan of Action (Joshua) Publicly tell company plans. a. Timing b. Identify stakeholders VI. Recovery (Heather) Letter from president. a. Apology b. Visual sincerity VII. Conclusion (Jaworski) So, was this the end for Toyota? a. Toyota Recovery Story (Tammy) Back to the Basics....
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- Summer '08