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Hall2 - MG365: Week 2 Homework Randall Hall 1. Discuss the...

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MG365: Week 2 Homework Randall Hall 1. Discuss the original purpose of the Hawthorne studies as opposed to what they ended up showing. Make a list of points illustrated by the Hawthorne Studies. The original purpose of the Hawthorne studies was to see if any production performance among factory workers at Western Electric Company could be consistently gained by changing physical work conditions, working hours, and working methods for employees. What the studies ended up showing was that there was no reliable or predictable benefit to those environmental factors, however there were large production gains related to human and social factors such as feelings of importance, additional attention given to employees, opportunities to openly express concerns and provide input, and feelings of affecting change in the organization. The main points illustrated by the Hawthorne studies were: The increased productivity seemed to reflect the workers feelings of competence a sense of mastery over the job and work environment. The researchers also discovered that when the group felt that their own goals were in opposition to those of management, productivity remained at low levels or was even lowered. The aptitudes of individuals are imperfect predictors of job performance. Although they give some indication of the physical and mental potential of the individual, the amount produced is strongly influenced by social factors. Informal organization affects productivity. The researchers discovered a group life among the workers. The studies also showed that the relations that supervisors develop with workers tend to influence the manner in which the workers carry out directives.
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Hall2 - MG365: Week 2 Homework Randall Hall 1. Discuss the...

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