Chapter 15 - Steven P Robbins Mary Coulter 1 LEARNING...

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1 Steven P. Robbins Mary Coulter
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2 L E A R N I N G O U T L I N E 1. Describe the five stages of group development 2. Explain the major components that determine group  performance and satisfaction 3. Discuss how group structure components influence group  behavior 4. Define group think and social loafing 5. Describe how to increase group cohesiveness  6. Define the 3 types of conflict and describe the role conflict  plays in group performance  7. Identify the 5 approaches to conflict management, when to  use each, and ways to manage conflict within groups 8. Describe the advantages and disadvantages of group  decision making 9. Compare groups and teams 10. Explain why teams have become so popular 11. Describe the four most common types of teams 12. List the characteristics of effective teams
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3 Why Use Teams? Think-Pair-Share “Two together can accomplish more  than two separately” When is this statement true? When is this statement not true?
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4 Why People Join Groups
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5 4 Stages of Group Development FORMING  harmony around similarities STORMING   conflict around differences  team production < individual  production NORMING  integration, understanding   team production = individual production PERFORMING  integration, full utilization/celebration of diversity  team production > individual production Teams can get stuck, or repeat stages
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6 Group Success Variables External conditions Group member resources Group structure Group processes Group tasks
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7 Group Success Variables External conditions Authority structures
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