Exam 3 Cheat Sheet Terms

Exam 3 Cheat Sheet Terms -...

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Employee Selection:   Legal Environment (EEO): End employment discrimination ( federally protected classes:  race, color, sex, religion, national origin,  pregnancy, citizenship/legal aliens).  Reasonable accommodations:  religion and disability .  Employment Law Basics:  Keep it job related, treat all candidates the  same, valid predictors, and don’t discriminate on legally protected char.  Interviews: most widely used tool , unstructured = ineffective  (favor applicants that share  attitudes, high weight on negative info ) structured= better validity  (standard set of questions, uniform recording, standardized rating system) Crime must be  related to the performance of the job.  Interview Success:   Research (company websites, SWOT analysis), Rehearse, and Relax.  Written Tests:  Intelligence,  Aptitude, Ability, Interests, Integrity, and Personality.   Training Orientation:   Organization Orientation:  Information about goals, history, and philosophy.  Work- Unit Orientation:   Work Unit goals, procedures, performance expectations.    What’s evaluated:   task outcomes (quantity, quality), behaviors (accurate, on time),  and traits (“good attitude, confidence).  Graphic Rating Scales:  evaluation method in which the evaluator rates performance factors on a scale.  Downsizing:   layoffs must be logical, targeted, fair, and consistent.  Provide open and honest communication.   Paradox of Diversity:  2 conflicting goals:  employees accept  organizations dominant values, employees accept differences.   Diversity hard to accomplish in strong cultures:  pressure to conform, likely to lose benefits of  diverse hires.  Components of an attitude:   Cognitive component:  beliefs, opinions, knowledge, or info held by a person.  Affective Component:  feelings of  attitude,  Behavioral Component:   the intention to behave in a certain way.  Cognitive Dissonance:  assumes behavior drives attitudes.  The Big Five Model:   Extraversion-  socialable, talkative and assertive,  agreeableness-  good natured, cooperative, and trusting.   Conscientiousness-  responsible, dependable,  persistent,  Emotional Stability-  calm, enthusiastic, and secure or tense, nervous and insecure,  openness to experience-  imaginative, artistically sensitive.  Emotional Intelligence:   Self-Aware, self-management, self motivation, empathy, social skills.  Holland’s Typology:   six-personality types, explain/predict  employees job satisfaction.  Attribution Theory:   tendency to judge observed behavior.   Fundamental Attribution Error:   overestimate the influence of internal  factors.  Self-Serving Bias:   attribute success to internal factors, blame failures to external factors.  
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This note was uploaded on 07/10/2011 for the course KIN 321M taught by Professor Jensen during the Spring '11 term at University of Texas.

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Exam 3 Cheat Sheet Terms -...

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