Lesson 5 - Tourism industry and technology (1).pptx - SITIND001 \u2013 SOURCE AND USE INFORMATION ON TOURISM Source and use information on tourism and

Lesson 5 - Tourism industry and technology (1).pptx -...

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Copyright all text and images William Angliss Institute unless otherwise stated SITIND001 SOURCE AND USE INFORMATION ON TOURISM Source and use information on tourism and travel technology 1 Lesson 5
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Element 3 Source and use information on tourism and travel technology.
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Technology (1/4) Online booking systems allowing customers to make their own bookings rather than calling or emailing for assistance. Automated check-in processes including airport check-in kiosks and also online check-in using websites and smart phone applications. Development of websites which allow comparison of different products and last minute discount pricing of tourism experiences such as accommodation and transport. Websites offering customers an opportunity to immediately ‘chat’ online with staff.
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Technology (2/4) IPods are used in some galleries rather than visitors requiring a tour guide or reading printed information.
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  • One '19
  • Wi-Fi, travel agency, HotSpot, William Angliss Institute, William Charles Angliss

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