Smart Feeder/Shuttle Bus Service19Smart Feeder/Shuttle Bus Service: Consumer Research and DesignY. B. Yim, University of California at Berkeley Avishai (Avi) Ceder, Technion-Israel Institute of TechnologyAbstractWhile long-haul express transit is gaining ridership, consumers are increasingly expe-riencing limited access to express transit due to saturated parking at and around stations. The smart shuttle concept was introduced to provide easy access to express transit. Smart shuttles will be equipped with advanced public transit system tech-nologies to track shuttle vehicle locations and disseminate up-to-the-minute shuttle arrival information to consumers. The first step toward deployment of the smart shuttle service was a market study of short-haul feeders. This article presents the results of a telephone survey of randomly-generated Castro Valley households. Castro Valley is a suburban community in the San Francisco Bay Area, and many residents commute by BART (Bay Area Rapid Transit). The survey suggested that three fifths of the survey participants were likely to take the shuttle to the BART station. The interest in using the smart shuttle service is strongly associated with gender, auto ownership, ethnicity, and employment status. Females were more interested in taking a shuttle than males. Employed people were more likely to use BART because of the shuttle. Households without a car or with fewer cars were more interested in taking a shuttle. The cost, travel time, and reliability of the service are the most important attributes in the design of a shuttle. The subsequent phase of this research will be a field test of the smart shuttle with optimal routing solutions. The value of the research is the evaluation of the field test, which will assess the improvement of BART access and the cost-effectiveness of the short-haul feeder operation. Ideally, this smart feeder/
Journal of Public Transportation, Vol. 9, No. 1, 200620shuttle system will provide advanced and attractive service that operates reliably and relatively rapidly and acts as part of the passenger door-to-door chain with smooth and synchronized transfers. In order to approach the design of this innovative feeder/shuttle system, new integration and routing concepts are presented based on the consumer research. IntroductionA growing concern for public transportation is its inability to encourage people to switch their mode of transportation from solo driving to shared driving. As cit-ies expand, transit ridership decreases while auto ownership increases. Although overall transit ridership is declining in cities, an encouraging trend is increased ridership in long-haul express bus or rail transit. When long-haul express transit systems were built in the 1970s and 1980s in California, parking facilities were also provided for riders to park their cars and ride a train. The concept of “park and ride” was readily accepted by the public, and a large number of commuters
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bart, Public transport timetable, Journal of Public Transportation, bart station