2 - 1 Training and development

2 - 1 Training and development - Employee Training and...

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Employee Training and Development Exercise Learning objectives: Understand the different methods for providing employee training and development Design a system to evaluate the effectiveness of training activities Rationale: An organization that needs to train its employees needs to consider a wide variety of options for delivering and evaluating whether employees have learned anything. Some methods of training are good for factual information, other methods are good for shaping attitudes, and other methods are good for learning skills. Understanding which methods are appropriate for different learning goals can greatly facilitate the retention and application of training material back on the job. It is also important to learn how to develop good assessments of training outcomes to ensure that the substantial costs of training and development are being recouped. Scenario Lee Perry is a regional manager for a chain of Caribbean quick service restaurants called “A Taste of Jamaica.” This chain restaurant offers several traditional dishes like fried plantains, tropical fruit, stewed peas, red pea soup, curried chicken, jerk chicken, and saltfish; traditional Jamaican beverages like carrot juice, ginger beer, and soursop drink are also served. Reggae music and the red-gold-green tricolor
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This note was uploaded on 07/18/2011 for the course MAN 4301 taught by Professor Kammeyer during the Fall '10 term at University of Florida.

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2 - 1 Training and development - Employee Training and...

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