Understanding What People Do 3

Understanding What People Do 3 - S atisfaction, C m e and...

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Click to edit Master subtitle style Satisfaction, Commitment, and Motivation
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Is This System Fair? Evaluate whether this method for compensation is fair: A chain of nursing homes has supervisors write one paragraph descriptions of employee performance each year Employees do not see the supervisor reports The head office interprets the narrative reports and assigns points based on their brief read These points are used to assign wage amounts How would you change this system?
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Distributive Justice According to Equity Theory, distributive justice is high when an employee ’s ratio of “outcomes” to “inputs” matches those of some “comparison other” Thus equity theory acknowledges that motivation also depends on the rewards received by other employees
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Distributive Justice Concepts Inputs – what you bring to the job; your effort; your contribution Outcomes – the results of your work; your compensation, your recognition Referents – the focus of your comparison; similar co- workers or your previous input/output ratio
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Distributive justice concepts Equity: a person’s perceptions that they are paid comparable to individuals in other similar jobs OS/IS:OO/IO Example: dollars per hour worked This is robust across species: Monkey study at Emory University Taught monkeys to exchange granite tokens for cucumbers Then gave other monkeys grapes (a preferred food) for the same tokens The ones who got the cucumbers then refused to play anymore and threw their cucumbers away
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Interdependence and Justice: Social Norms for Exchange Distributive justice Determine if actual outcomes are fair Simple comparison process: If Os/Is=Oo/Io, feeling of satisfaction If Os/Is<Oo/Io, feel mistreated; work less If Os/Is>Oo/Io, maybe feel guilty? Complexity of comparison process Outputs and inputs are hard to quantify sometimes Sources of comparison (who are the o’s?)
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Distributive Justice Concepts: Conceptual Difficulties Simplest Case Hours
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Understanding What People Do 3 - S atisfaction, C m e and...

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