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dessler_ch14 - Chapter 14 Procedural Justice and Ethics in...

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 PART FIVE                                                              EMPLOYEE RELATIONS C H A P T E R F o u r t e e n Ethics, Justice and  Fair Treatment  in HR Management 14 Lecture Outline Strategic Overview Ethics and Fair Treatment at Work The Meaning of Ethics Ethics and the Law Ethics, Fair Treatment, and Justice What Shapes Ethics Behavior at Work? Individual Factors Organizational Factors The Boss’s Influence Ethics Policies and Codes The Organization’s Culture The Role of HR Management in Fostering Ethics and Fair  Treatment Why Treat Employees Fairly? HR Ethics Activities Building Two-Way Communications Employee Discipline and Privacy Basics of a Fair and Just Disciplinary Process Formal Disciplinary Appeals Processes Discipline Without Punishment Employee Privacy Managing Dismissals Grounds for Dismissal Avoiding Wrongful Discharge Suits Personal Supervisory Liability The Termination Interview Layoffs and the Plant Closing Law Adjusting to Downsizings and Mergers In Brief: This chapter explores issues, policies, and problems related to ethics, fair treatment, discipline and termination of employees. These issues have become more critical in today’s environment. Interesting Issues: With the recent events at Enron, WorldCom and other scandals, ethics has become a major issue in today’s world. It is worth discussing what has changed to make this an issue. Is there more unethical behavior or have standards changed, or is it simply that today’s media and communications shed more light on the problems? 191
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ANNOTATED OUTLINE I. Ethics and Fair Treatment at Work A. The Meaning of Ethics – Ethics refers to “the principles of conduct governing an individual or a group.” Ethical decisions also involve morality, which is society’s accepted standards of behavior. It would simplify things if it was always clear which decisions were ethical and which were not. Unfortunately, it is not. B. Ethics and the Law – The law is not the best guide about what is ethical, because something may be legal but not right, and something may be right but not legal. “Don’t lie, don’t cheat, don’t steal. We were all raised with essentially the same values. Ethics means making decisions that represent what you stand for, not just what is legal. C. Ethics, Fair Treatment, and Justice – Experts generally define organizational justice in terms of its three components—distributive justice, procedural justice, and interpersonal or interactive justice. Distributive justice refers to the fairness and justice of the decision’s result. Procedural justice refers to the fairness of the process. Interactional or interpersonal justice refers to “the manner in which managers conduct their interpersonal dealings with employees,” and in particular to the degree to which they treat employees with dignity as opposed to abuse or disrespect.
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