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Unformatted text preview: RE: Delegation Delegation is, in my opinion, one of the most important roles as a manager. A manager cannot be everywhere at every minute. As a manger, one of the tasks that is important is to develop one's team. The objective is that the team will work as a well-oiled machine. One way to accomplish this is through coaching. When one coaches properly, then duties can be delegated. This would fall under the category Debra was writing about the cross-training. The coaching process is first to explain the task, show how to perform the task, have the subordinate explain what has to be done, then the follow-up. If a manager does these coaching steps, then he or she will be able to evaluate each employee as to the abilities he or she possesses. Once the manager knows the extent of an employees abilities, then a manger can delegate tasks without having to go through the coaching process. The manager will still explain what needs to be done. The manger gives the employee's the trust factor and it gives the employee an opportunity to show done....
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- Spring '11