S14_ETHICS PROGRAM_handouts - 3/9/2010 2 Why Do Companies...

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3/9/2010 1 DEVELOPMENT OF AN EFFECTIVE ETHICS PROGRAM Dr. Truong Thi Nam Thang Why Do Companies Develop Ethics Programs? 2 ± To allow employees and stakeholders to understand the values of the business ± To comply with policies and codes of conduct ± To create the ethical climate of the business ± To create TRUST Building Trust and Confidence 3 ± Make customers the top priority ± Assume personal responsibility and accountability ± Open and frequent communication ± Handle crises honestly ± Stick to your ethics code no matter what Values or Compliance Programs? 4 ± Compliance orientation ± Legal terms, statutes, contracts, rules, and penalties ± Values orientatio Values orientation ± Develop shared values ± Focus on the abstract ± Teach to aspire to ethical behavior instead of coercion
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3/9/2010 2 An Effective Ethics Program 5 ± Code of ethics ± Ethics compliance program ± Monitor audit and report misconduc Monitor, audit, and report misconduct ± Training ± Enforcement ± Continuous improvement program Code of Ethics and Conduct 6 ± Formal statement of what an organization expects
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S14_ETHICS PROGRAM_handouts - 3/9/2010 2 Why Do Companies...

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