ch01_study_out

ch01_study_out - Briefly explain each of these categories:...

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STUDY OUTLINE FOR CHAPTER 1 INTRODUCTION TO OPERATIONS MANAGEMENT 1. Operations management is 2. What are the three basic functions in business organizations? 1) 2) 3) 3. A supply chain consists of 4. What is meant by the term value-added ? 5. The operations function oversees a transformation or conversion process. Explain briefly.
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6. Explain the term goods-service continuum . 7. List some ways that manufacturing and systems and service systems differ. 1) 4) 2) 5) 3) 6) 8. What is a process? 9. Give an example of each process category: Upper management Operational Supporting 10. List the basic sources of variation 1) 2) 3) 4) 11. Why is it important to manage variations?
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12. Operations management professional make a decisions that affect the entire organization.
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Unformatted text preview: Briefly explain each of these categories: What When Where How Who 13. What are models, and what are some of the ways they are useful? 14. Why are performance metrics necessary? 15. What are trade-off decisions? 16. What is a systems approach, and why is a systems approach useful? 17. Why is degree of customization a factor in operations management? 18. What are some areas of ethical responsibility in the management of operations ? 19. Why is there a need for the various functional areas of an organization to collaborate? 20. Explain these terms: craft production mass production division of labor interchangeable parts outsourcing technology...
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This note was uploaded on 07/19/2011 for the course OMIS 430 taught by Professor C.schnieder during the Spring '10 term at S.E. Louisiana.

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ch01_study_out - Briefly explain each of these categories:...

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