SRQ1 - SRQ1 1 Dealing with the fact that certain aspects of...

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SRQ1 1. Dealing with the fact that certain aspects of any management situation are more important than others is called: A. analysis of tradeoffs B. sensitivity analysis C. recognition of priorities D. analysis of variance E. decision table analysis 2. Some companies attempt to maximize the revenue they receive from fixed operating capacity by influencing demands through price manipulation. This is an example of _________________: A. Illegal price discrimination B. Collusion C. Volume analysis D. Revenue management E. Outsourcing 3. Which of the following is not a characteristic of service operations? A. intangible output B. high customer contact C. high labor content D. easy measurement of productivity E. low uniformity of output 4. Knowledge skills usually don't include: A. process knowledge B. accounting skills C. communication skills D. global knowledge E. all of the above 5. The responsibilities of the operations manager are: A. planning, organizing, staffing, procuring, and reviewing B. planning, organizing, staffing, directing, and controlling C. forecasting, designing, planning, organizing, and controlling D. forecasting, designing, operating, procuring, and reviewing E. designing and operating
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6. Modern firms increasingly rely on other firms to supply goods and services instead of doing these tasks
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SRQ1 - SRQ1 1 Dealing with the fact that certain aspects of...

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