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Mgmt3614Week3ethics - Values and Workplace Ethics...

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Unformatted text preview: Values and Workplace Ethics Objectives Describe how organizations foster unethical Describe business business Explain how organizations can promote ethical Explain behavior behavior Define ethics and values Better articulate your own values …Objectives Distinguish between ethical and non-ethical Distinguish values values Explain and recognize the stages of moral Explain reasoning reasoning Describe five ethical models Explain corporate social responsibility and its Explain benefits benefits What Was Your Score on the Corporate Integrity Checkup? Corporate Compare your score with your team’s and Compare describe your organization’s perspective on ethics ethics Who had the highest score in the team? The Who lowest? lowest? Overemphasis on individual and firm performance Sole objective is profit Intense internal and external competition “Letter of the law” rather than the “spirit of the law” Unethical Business Practices Ambiguous “window-dressing” policies 6 -4 Inadequate controls Expediency reigns Indifference to customers’ best interests Failure to understand public’s ethical concerns “Let the buyer beware” Groupthink mentality Unethical Business Practices How to Foster Ethical Behavior How Communicate expectations and define what Communicate ethical behavior means ethical Hire top executives who set a good example Reward ethical behavior and punish unethical Reward behavior behavior Teach the tools of ethical decision making Encourage discussion of ethical issues The Ethics Warning System The Golden Rule – Are you treating others as you Golden would want to be treated? would Publicity – Would you be comfortable if your Publicity reasoning and decision were on the front page of tomorrow’s newspaper? of Kid on your shoulder – Would you Kid be comfortable if your children were observing you? Ethics - Defined Ethics Standards of conduct that indicate how one should behave based on moral duties and virtues arising from principles about right and wrong and Values - Defined Values Core beliefs or desires that guide or motivate attitudes and actions attitudes Terminal Values - Defined Terminal Desirable end states of existence or the goals Desirable that a person would like to achieve that Two types: personal and social values Instrumental Values - Defined Instrumental Instrumental values are preferable modes of behavior or the means to achieving one’s terminal values terminal Two types: moral and competence values Two Schwartz and Bilsky’s Seven Universal Values Seven Prosocial – Active protection or enhancement Prosocial of the welfare of others of Restrictive conformity – Restraint of actions Restrictive and impulses likely to harm others and to violate sanctioned norms violate Enjoyment – Pleasure, sensuous and emotional Enjoyment gratification gratification …Schwartz and Bilsky’s Schwartz Seven Universal Values Seven Achievement – Personal success through Achievement demonstrated competence demonstrated Maturity – Appreciation, understanding, and Maturity acceptance of oneself, others, and the surrounding world surrounding Self-direction – Independent thought and Self-direction action—choosing, creating, exploring action—choosing, Security – Safety, harmony and stability in Security society, identity groups, relationships and self Ethical Vs. Non-ethical Values Ethical Ethical—Related to what is right and proper Trustworthiness, respect, responsibility, Trustworthiness, justice and fairness, caring, civic virtue, and citizenship citizenship …Ethical Vs. Non-ethical Values Non-ethical—Related to things we like, desire, or find personally important Money, fame, status, happiness, being liked Kohlberg’s Three Levels of Moral Development Development Level One—Self-Centered (Preconventional) Stage One: Obedience and Punishment Orientation Stage Two: Instrumental Purpose and Exchange Level Two—Conformity (Conventional) Stage Three: Interpersonal Accord, Conformity, Mutual Stage Expectations Expectations Stage Four: Social Accord and System Maintenance Level Three—Principled (Postconventional) Stage Five: Social Contract, Individual Rights Stage Six: Universal Ethical Principles Five Ethical Approaches Five Utilitarianism – greatest good for greatest number Individual Rights – personal entitlements Justice – fairness, equity, impartiality Caring – well-being of other people Environmentalism – stewardship of the earth International Ethics International Making ethical decisions is even more Making difficult in international business due to different value systems and practices different Example: Different attitudes toward bribery But ethical behavior is a competitive advantage But because it builds trust because Corruption - Defined Corruption “The abuse of public power for private gain” Out of 159 countries evaluated for the 2005 Corruption Out Perceptions Index, 70 countries have high levels of corruption corruption Corruption correlates with high power distance and Corruption achievement cultures, socio-political instability, and the absence of a tradition of well-established law and order order Corporate Social Responsibility Defined Defined “ CSR is broadly defined as a company’s commitment and contribution to the quality of life of employees, their families and the local community and society overall to support sustainable economic development” sustainable Provides a competitive advantage in business Provides and in attracting and retaining employees and When Is Whistle Blowing Legitimate? Legitimate? It would benefit the public interest The revelation is of major importance and very The specific specific The facts have been checked and rechecked The for accuracy for All other avenues within the organization have All been exhausted been The whistleblower is above reproach and has The nothing to gain personally by revealing the info info Ways of Handling Unethical Behavior Behavior Sabotaging or refusing (quietly or vocally) to Sabotaging implement unethical behavior implement Indicating your unwillingness to support a Indicating cover-up in case the wrong-doers are caught cover-up ...Ways of Handling Unethical Behavior Behavior Secretly or publicly blowing the whistle publicly within the organization within Secretly or publicly threatening the publicly offender or a responsible higher-level manager with blowing the whistle inside or outside the organization outside Secretly or publicly blowing the whistle publicly outside the corporation outside ...
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