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Mgmt3614week8Leadership - Leadership Asha Rao Asha...

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Unformatted text preview: Leadership Asha Rao Asha Objectives Differentiate between leadership and Differentiate management. management. Identify the traits that distinguish leaders Identify from non-leaders. from Summarize the conclusions of behavioral Summarize theories of leadership theories Explain why path-goal theory and the Explain leader-member exchange model are contingency theories contingency Asha Rao Asha …Objectives Objectives Compare and contrast transformational, Compare transactional, laissez-faire, and charismatic leadership charismatic Describe emotional intelligence Explain the role of trust in leadership Summarize the relationships between Summarize leadership and both culture and gender leadership Asha Rao Asha Identify a leader you admire Identify Asha Rao Who are your leaders? leader1 Asha Rao Dr. Asha Rao Asha Implicit theory of leadership What makes a leader? Characteristics? Behaviors? Achievements? Contingencies? Culture? Asha Rao Dr. Asha Rao Asha Leaders - Defined Individuals who… establish direction for a group gain the group members’ commitment motivate them to achieve goals to move motivate in that direction in Asha Rao Asha Shared/Distributed Leadership Shared/Distributed - Defined Defined At different points in time, leadership is At rotated. The person with the most rotated. relevant skill takes the initiative to relevant influence the group influence Asha Rao Asha Lateral Leadership - Defined Colleagues at same hierarchical level collaborate and facilitate joint problem solving solving Asha Rao Asha Level 5 Leaders - Collins Modest Quietly determined based on inspired Quietly standards rather than charisma standards Ambitious for the firm rather than for Ambitious themselves themselves Driven to achieve sustained results and Driven success success Give credit to others for success and Give take blame for failure take Asha Rao Asha Follower Expectations of Leaders Competence Honesty Forward-looking Inspiring = CREDIBILITY Asha Rao Asha Are All Managers Leaders? Managers Leaders Do things right Do the right thing Planning and budgeting Vision Processes and systems Organizing and staffing Imaginative ideas Aligning people with vision Control and problem solving Produce order, Produce predictability, results expected by stakeholders expected Motivate and inspire Produce change Asha Rao Asha Leadership vs management Doing the right things VS Doing things right Asha Rao Dr. Asha Rao Asha Leadership traits Leadership World War’s need for military leaders – “a few World good men” good Leaders are born - natural traits Meta analysis - Intelligence, nPower, task Meta knowledge, self confidence, tolerate stress, integrity, emotional intelligence integrity, Expose leaders to situations that bring forth the Expose natural traits natural Issue - all leaders don’t possess all traits, traits Issue don’t guarantee leadership don’t Key leadership traits in your industry, firm? Key Asha Rao Asha “Lessons from the top” „ Spencer Stuart/Gallop „ Fortune 100, leaders of non profits, leaders of business schools „ 50 top leaders „ Life stories „ Characteristics „ http://www.amazon.com/Lessons-Top-SuccessfulBusiness-America/dp/0385493444 Asha Rao Asha Lessons from the top Passion Clarity of thinking Communication skills (inspire, visualize) High energy level “inner peace” Learn from early life experiences Strong family lives (build great teams) Positive attitude Asha Rao Asha Behavior Styles in Leadership hi Low People High Task High People Low Task lo High Task Low People Task (initiating structure) High People Low Task People (consideration behavior) Asha Rao Asha hi Continuum of Leadership Continuum Behavior Behavior Leader Centered Group Centered Use of authority by leader Area of freedom of the group Leader decides, announces decision “Sells” decision to group Announces decision, permits questions Presents Presents tentative problem, decision, asks for consults ideas, group, and decides Asha Rao Asha decides Presents problem and boundaries, group decides Gives group as much freedom as possible to define problem and decide Path-Goal Theory Effective leadership involves motivating Effective follows - links to expectancy theory of motivation Show them the path to the goal Must be flexible Tailor style to needs of the subordinate Directive, Supportive, Participative, Directive, Achievement oriented Dr. Asha Rao Asha Rao Asha Path-Goal Theory Dr. Asha Rao Asha Rao Asha Path-Goal Theory Dr. Asha Rao Asha Rao Asha Path-Goal Theory Matrix Dr. Asha Rao Asha Rao Asha Leader Behaviors Directive Leadership Leader who gives subordinates task Leader instruction including: instruction What is expected of them What How task is to be done How Timeline for task completion Timeline Leader Leader sets clear standards of performance makes rules & regulations clear to makes Asha Rao Asha subordinates Dr. Asha Rao subordinates Leader Behaviors Supportive Leadership Refers to being friendly and approachable Refers as a leader and includes: as Attending to well-being & human needs of Attending subordinates’ subordinates’ Using supportive behavior to make work Using environment pleasant environment Treating subordinates as equals & give them Treating respect for their status respect Dr. Asha Rao Asha Rao Asha Leader Behaviors Participative Leadership Leader who invites subordinates to share Leader in the decision-making in A participative leader: Consults with subordinates Seeks their ideas & opinions Integrates their input into Integrates group/organizational decisions group/organizational Dr. Asha Rao Asha Rao Asha Leader Behaviors Achievement Oriented Leadership Leader who challenges subordinates to Leader perform work at the highest level possible perform An achievement oriented leader: Establishes a high standard of excellence for Establishes subordinates subordinates Seeks continuous improvement Demonstrates a high degree of confidence in Demonstrates subordinates’ ability to establish & achieve challenging goals challenging Dr. Asha Rao Asha Rao Asha Leader-Member Exchange Leader-Member Model (LMX) Model In-Group Out-Group Receives preferential treatment No preferential treatment Therefore More successful More satisfied Therefore Less successful Less satisfied Result of leader’s favoritism = Less communication and cooperation between these groups Asha Rao Asha Transformational Leadership Are value-driven change agents Make followers more conscious of the Make importance and value of task outcomes. importance Provide followers with a vision Motivate followers to go beyond selfiinterest for the good of the organization nterest Asha Rao Asha Effective Leadership Practices Challenge the process Inspire a shared vision Enable others to act Encourage the heart Asha Rao Asha Full Range of Leadership Styles Follower motivation Job satisfaction Satisfaction w/leader Laissez faire Transactional Laissez Transactional (noninterference) Transformational Least effective Most effective Asha Rao Asha Transactional Leadership Defined Transactional leadership is an exchange process in which leaders clarify employee roles and task requirements and then reward or punish followers based on their performance Asha Rao Asha Charismatic Leadership Charismatic Defined Defined Charismatic leaders Charismatic develop a special develop relationship with relationship followers who attribute extraordinary or heroic leadership abilities to leadership them Asha Rao Asha Charismatic Leaders Are adept at communicating an Are inspiring vision inspiring Elicit: High levels of performance Loyalty Sacrifice Enthusiasm Asha Rao Asha Unethical Charismatic Leaders Motivated by personalized power Pursue their own vision and goals Censure critical or opposing views Encourage blind obedience, dependency, Encourage submission submission Lack internal moral compass Asha Rao Asha Servant Leaders - Defined Servant leaders are stewards who are Servant responsible for serving, developing, and transforming the organization and its people people Asha Rao Asha Servant Leaders At Servant Recognize they don’t have all the Recognize answers answers Demonstrate sense of humility and Demonstrate vulnerability vulnerability Build capability of company and people Advance transformation of self, others, Advance and company and Asha Rao Asha Emotional Intelligence (EI) Emotional Defined Defined Emotional intelligence refers to an ability to recognize the meanings of emotions to and their relationships and to reason and problem-solve on the basis of them problem-solve Self awareness Self-management Social awareness Relationship management Asha Rao Asha Dimensions of Dimensions Emotional Intelligence (EI) Emotional Self-awareness Reading one’s own emotions Realistic self-assessment Realistic Self-confidence Self-confidence Asha Rao Asha …Dimensions of Dimensions Emotional Intelligence (EI) Emotional Self-management Emotional self-control Transparency – integrity and Transparency trustworthiness trustworthiness Adaptability Achievement Initiative Initiative Optimism Asha Rao Asha …Dimensions of Dimensions Emotional Intelligence (EI) Emotional Social awareness Empathy Organizational awareness Organizational Service to clients Service Asha Rao Asha …Dimensions of Dimensions Emotional Intelligence (EI) Emotional Relationship management Relationship Inspirational leadership Influence Developing others Change catalyst Conflict management Building bonds Building Teamwork andAsha Rao collaboration Teamwork Asha Emotional Hijack - Defined Emotional hijacks occur when the fight-orflight reaction is triggered in the amygdala flight of the brain and an emotional reaction overcomes reason overcomes Asha Rao Asha Trust and Leadership “Confident expectations of followers about the Confident leader’s behavior and intentions” leader’s Leader trust relates to increased: job performance organizational citizenship behavior (OCB) intention to stay with the organization (≠turnover) job satisfaction organizational commitment commitment to leader’s decisions Asha Rao Asha Theoretical Approaches to Trust Relationship-based – social exchange Relationship-based process process Basis of trust: goodwill and perceived Basis mutual obligations mutual Character-based – leader’s personal Character-based integrity integrity Basis of trust: leader’s integrity, sense of Basis fairness, dependability, competence fairness, Asha Rao Asha Gender and Leadership Men and women are equally effective Men as leaders as BUT Gender stereotypes sometimes lead women to be perceived as less effective women Asha Rao Asha …Gender and Leadership There are few differences in the way women There and men lead and BUT Women are more likely to: be participative be use transformational style rather than use laissez faire or transactional laissez offer contingent rewards Asha Rao Asha Culture and Leadership Leadership schemas and behaviors Leadership often vary among cultures often Transformational leadership style Transformational viewed as universally effective viewed Asha Rao Asha The Globe Project DATA COLLECTION SAMPLES QUESTIONNAIRE RESPONDENTS SURVEYS & UNOBTRUSIVE MEASURES • 170 Country Co-Investigators (CCIs) • 62 Countries • At least three from each major region of the world • Middle managers in financial services, food processing, telecommunications services • 150 country specific industries • > 1,000 organizations Executives of the middle managers Asha Rao Asha Universal Positive Leader Attributes Decisive Informed Administratively skilled Just Effective Bargainer Win-win problem solver Plans ahead Honest Dynamic Coordinator Team builder Dependable Excellence oriented Intelligent Asha Rao Asha Universal Negative Leader Universal Attributes Attributes Ruthless Asocial Irritable Loner Egocentric Non-explicit Non-cooperative Dictatorial Asha Rao Asha Culturally Contingent Leader Culturally Attributes Attributes Enthusiastic Risk taking Ambitious Self-effacing Unique Self-sacrificial Sincere Sensitive Compassionate Willful Asha Rao Asha Global Leadership - Defined Global leadership is a process of influencing Global the thinking, attitudes, and behaviors of a global community to work together synergistically toward a common vision and common goals common Asha Rao Asha ...
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