Mgmt3614Week9Power and influence

Mgmt3614Week9Power - Power and influence Mgmt 3614 Dr Asha Rao CSUEB Objectives Identify the three possible outcomes of an influence attempt

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Dr. Asha Rao, CSUEB Power and influence Mgmt 3614
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Dr. Asha Rao, CSUEB Objectives Identify the three possible outcomes of an influence attempt Describe the various sources of power Identify the influence tactics people use at work Describe and utilize the four influence styles
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Dr. Asha Rao, CSUEB Are Power and Influence Negative? Power and influence are a crucial part of leading and managing A manager cannot “make a difference” without exerting power and influence over employees
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Dr. Asha Rao, CSUEB Power and Influence - Defined Power is defined as the capacity to influence the behavior of others Influence is the process by which people successfully persuade others to follow their advice, suggestions, or orders
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Dr. Asha Rao, CSUEB Outcomes of Influence Attempts Commitment Compliance Resistance
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Dr. Asha Rao, CSUEB Sources of Power Expertise Effort Relationships Reward Coercive Position Charisma Referent Location
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Dr. Asha Rao, CSUEB
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This note was uploaded on 07/19/2011 for the course MGMT 3614 taught by Professor Rao during the Spring '10 term at CSU East Bay.

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Mgmt3614Week9Power - Power and influence Mgmt 3614 Dr Asha Rao CSUEB Objectives Identify the three possible outcomes of an influence attempt

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