Mgmt3614Week10change

Mgmt3614Week10change - Managing Change Objectives Describe...

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Unformatted text preview: Managing Change Objectives Describe the nature of change Explain the essential components in the change process Understand the leaders role in the change process Define resistance to change and its function List tactics for dealing with resistance to change Basic Requirements for Successful Change Efforts Top management support Critical mass Trust New psychological contracts New learned behaviors Organizational learning Institutionalization of innovations Types of Change Incremental (first-order) Linear Continuous Targeted at fixing / modifying problems / procedures Transformative (second-order, gamma) Radical Discontinuous Multidimensional Multilevel Modifies the fundamental structure, systems, orientation and strategies Critical Mass - Defined Critical mass is defined as the smallest number of people and / or groups who must be committed to a change for it to occur Lewins Change Process Lewins Change Process Unfreezing Stress, tension, strong felt need for change Moving Give up old ways of behaving, Test new behaviors, attitudes and values Refreezing Reinforce, internalize, institutionalize new behavior Change Is a Process - not an Event or Managerial Edict Technical Solution Process Steps in the Change Process Determining the need for change Forming a guiding coalition Developing a shared vision Creating a tentative plan Analyzing potential resistance and obtaining participation Establishing an implementation plan Communicating the change Implementing the change Evaluating the change C=(D X S X P) > X Where: C = change D = dissatisfaction with status quo...
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Mgmt3614Week10change - Managing Change Objectives Describe...

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