CMN101 Exam1Section5

CMN101 Exam1Section5 - predict behavior 2 types of...

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CMN101 Exam note Section 5: Uncertainty Reduction Theory It is a SOCIAL SCIENTIFIC theory. Main idea: When strangers meet, they are primarily concerned with increasing predictability in order to explain their communication experiences. Assumptions: 1. People experience uncertainty in interpersonal settings. 2. Uncertainty is an aversive state . 3. Strangers’ primary concern is to reduce uncertainty. Proactive Retroactive= what went well and bad, reduce uncertainty 4. Interpersonal communication is a developmental process 5. Interpersonal communication is the primary means of uncertainty reduction. 6. The quantity and nature of information shared changes over time. (kinda like the onion theory) 7. It is possible to
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Unformatted text preview: predict behavior . 2 types of uncertainty: 1. Behavior uncertainty [Should I hug, kiss?] 2. Cognitive uncertainty [What will they say? What will they feel?] 3 Strategies of Uncertainty Reduction: 1. Passive =hear about that person 2. Active =seek info about 1 person, but not talking to that person 3. Interactive = ask question, talk to that person Critique: 1. Great Heuristic value 2. Some theoretical statements of dubious validity 3. Uncertainty reduction is not the primary motivator Conditions that ENCOURAGE UR: 1. Anticipation of future interaction= I will see this person again 2. Incentive value= suck up to my boss 3. Deviance= someone does not fit stereotype...
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