week 6-in 2 mat - Understanding Groups and Teams Dr Nancy...

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1 Understanding Groups and Teams Dr. Nancy Kohn 1 Today’s lecture 1. The wonderful world of groups and teams 2. What is a group? What is a team? 3. Stages of group development 2 4. Group structure 5. Group processes 6. Creating effective teams Why do we need teams? Complex projects need more than one person – Multiple areas of expertise--one person does not have all the skills – Sequential tasks – Time—one person would take too long to complete the project 3 Teams offer a diversity of knowledge, ideas and opinions
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2 What is a group? Groups are two or more interacting and interdependent individuals who come together to achieve specific goals. Informal groups are social groups. 4 Formal work groups in organisations and are also called teams. Teams are groups whose members work intensely on a specific, common goal. Group development Groups develop in stages Two models describe these stages, in different ways: 1. Tuckman and Jensen's (1977) framework – Forming Storming Norming Performing Adjourning 5 Forming, Storming, Norming, Performing, Adjourning – Not a linear process, can revisit earlier stages 2. Punctuated equilibrium model – Inertia, Punctuated equilibrium, Urgent work Can both be relevant? Group Structure Group structure is defined by the following: 1. Member roles 2. Member goals 6 3. Norms 4. Conformity 5. Cohesiveness 6. Size 7. Status 8. Leadership positions
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3 Informal group roles 1. Task Accomplishment – Clarifying – Diagnosing What kinds of questions and statements would group members who take on these roles make? 7 – Initiating – Evaluating – Opinion seeking – Information gathering – Summarising Informal group roles 2. Maintaining Group Member Satisfaction – Encouraging – Gate keeping (even participation from everyone) 8 – Expressing feelings – Following – Compromising – Harmonising – Setting standards What kinds of questions and statements would group members who take on these roles make? Informal group roles
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This note was uploaded on 07/25/2011 for the course MGMT 1001 taught by Professor Danielellason during the Three '09 term at University of New South Wales.

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week 6-in 2 mat - Understanding Groups and Teams Dr Nancy...

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