MGMT1001%20Topic%202%20%20Lecture%20notes

MGMT1001%20Topic%202%20%20Lecture%20notes - 1 Semester 1...

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Unformatted text preview: 1 Semester 1 2010 slide 1 Lecture 2 What is management? Semester 1 2010 MGMT1001 s1 2010 Semester 1 2010 slide 2 Demands on modern managers Semester 1 2010 slide 3 The aim of management Low High High Manager chooses the right goals to pursue, but does a poor job of using resources to achieve these goals Manager chooses the right goals to pursue and makes good use of resources to achieve these goals Efficiency ss Result: Result: Low Manager chooses wrong goals to pursue and makes poor use of resources Result: Manager chooses inappropriate goals, but makes good use of resources to pursue these goals Result: Effectivene 2 Semester 1 2010 slide 4 Levels of Management Top managers Middle managers First line managers Semester 1 2010 slide 5 The Scientific-Technical Revolution and its effects on organisations and management Rise of factory system of production Key features/ developments Semester 1 2010 slide 6 Scientific approaches to management Job Design Four principles of Scientific Management: 1. Develop a science for each element of the job, which replaces the old rule of thumb method 2. Managers should scientifically select and then train, teach and develop workers 3. Managers should actively cooperate with the workers to ensure all work is being done in accordance with the principles of the science developed 4. An almost equal division of the work and the responsibility should be between the management and the workers 3 Semester 1 2010 slide 7 Scientific approaches to management Job Design Other famous names include Frank and Lillian Gilbreth time and motion studies Henry Ford the production line Semester 1 2010 slide 8 Innovations in administrative management - Bureaucracy (Weber) Characteristics: Speation of labour Formal rules and procedures Impersonality Well-defined hierarchy Career advancement based on merit Semester 1 2010 slide 9 Innovations in administrative management - Principles (Fayol) 14 Principles of management (see textbook pg46) 1. Division of work 2. Authority 3. Discipline 4. Unity of command 5. Unity of direction 6. Subordination of individual interests to the general interest 4 Semester 1 2010 slide 10 14 Principles of management (cont.) 7. Remuneration 8. Centralisation 9. Scalar chain 10 Orde 10. Order 11. Equity 12. Stability of tenure of personnel 13. Initiative 14. Esprit de corps Semester 1 2010 slide 11 Managerial functions (Fayol) Planning Organising Commanding Co-ordinating Controlling Semester 1 2010 slide 12 Time spent per managerial functions Top managers Middle managers First-line managers Source: Waddell et al 2008 p. 14 5 Semester 1 2010 slide 13 Behavioural approaches to management theory Develop in response to Scientific approaches to management Focus on motivational and behaviour as a mechanism to improve organisational performance Hawthorne Studies of the 1920s Maslows Hierarchy of Needs McGregors Theory X and Theory Y...
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MGMT1001%20Topic%202%20%20Lecture%20notes - 1 Semester 1...

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