IT205_SmartScenario_DeterminingTheImpactOfCrmSoftwareOnBusinessSuccess

IT205_SmartScenario_DeterminingTheImpactOfCrmSoftwareOnBusinessSuccess

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Title IT205 Smart Scenario - Determining the Impact of CRM Software on Business Success Email to Boss RE: Emergency Executive meeting TOMORROW at 9:00AM Some of the key challenges facing my department is overstocking products that are not frequently purchased and  under stocking on products that are being purchased frequently. In other words we have to much of what they aren't  buying and too little of what they are buying.  _______________________________________________________________________________________ From: Boss Subject: Emergency Executive Meeting TOMORROW at 9:00AM Just got off the phone with the Bean Counters and revenues are down! I need to know what each of you is going to do  to fix this problem, pronto! We are meeting tomorrow at 9:00AM sharp, come prepared to deliver a Presentation and  Executive Briefing addressing what your department can do to right the ship. Heck, I can't wait that long. I need a Reply from each of you RIGHT NOW. In your RSVP for tomorrow's meeting, give  me the key challenges that are facing your department and causing this sudden, unacceptable decline. Boss Airline Survey - Good How would you rate your Overall Satisfaction with this Airline? I am very satisfied with the airlines service from the pre-check in form that I filled out online to the quick action of the  ticket person to get me on another flight after my previous one was canceled. Also the pre-check in information  followed me to my new flight which was a plus because they were right there with the meal and drink of my choice.  Plus the reward program looks amazing.  Reservation Experience? Again reserving the flight was very exceptional. All I had to do was fill out a quick form and when I checked in at the  desk all of my information was ready. 
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In Flight Meals? The in flight meal was just what I wanted and ready by the time I sat down. 
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This note was uploaded on 07/21/2011 for the course IT 205 taught by Professor Kurts during the Summer '08 term at University of Phoenix.

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IT205_SmartScenario_DeterminingTheImpactOfCrmSoftwareOnBusinessSuccess

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