Hlecture4 - 1 JOB ANALYSIS Professor Bruce Fortado MAN...

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Professor Bruce Fortado MAN 4301/6305 University of North Florida Development = Job analysis was the backbone of Scientific Management. It lost popularity in the 50s and early 60s (just a part of pay). Interest rose again in recent years with the need to validate tests and other job requirements for EEO purposes (Dessler, 2009: 65). Job analysis is an ongoing activity carried out by professionals to gather , document , and analyze information about jobs, which is used to create job descriptions and job specifications. (1) Everyone agrees on the fundamental thrust of gathering information, but what exactly is "a job?" * a collection of tasks which comprise an assignment (Dept. of Labor) * the position and status of a job in the hierarchy (sociologists) * a piece of work to be done (Industrial Engineer) - the division of labor * the mental processes * the physical actions * the expectations within the informal organization In practice, some job analysts probe for functions, roles and examples of good and bad behavior. Others think in terms of quantitatively rating data, people and things . Problem: Job analysis is the cornerstone all of our HR practices rest upon. If it is weak, so will be all that follows. When one does not capture all of the aspects of a job, then problems will arise with subsequent recruiting and selection, training, performance appraisals, pay, etc. Are we interested in looking at how job is done, how a job should be done, or both? You really need both. You need to focus on the gap between the two. (2) What type of information should be gathered? There are three basic areas: Job Content : tasks and activities Job Requirements : the knowledge, skills, and abilities needed (aptitudes, strength, etc.) Job Context : purpose of the job, accountability, responsibility, extent of supervision, consequences of errors What goes in job descriptions and job specifications? Job Specifications : Knowledge, Skills, Abilities and Other Factors (KSAOs): Competencies Job Descriptions : Job Content and Job Context: the what, why, how and where of the job. 1
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This note was uploaded on 07/29/2011 for the course MAN 4301 taught by Professor Fortado during the Fall '09 term at UNF.

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Hlecture4 - 1 JOB ANALYSIS Professor Bruce Fortado MAN...

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