OPS 571 wk2The principle of the learning curve theory is process improvement

# OPS 571 wk2The principle of the learning curve theory is process improvement

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Pizza Store Layout Simulation 1 Pizza Store Learning Curve Theory Carl R. Foster November 2, 2010 University of Phoenix

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Pizza Store Layout Simulation 2 Pizza Store Layout The learning curve theory is process improvement and concerned with that when a new job, process or activity starts for the first time, the probability of achieving maximum operation efficiency immediately is remote. In pizza operations, process improvement occurs as a result of the repetitive nature of the tasks and as confidence builds, the result is a more efficient, and productive operation. The improvements occur on an individual and organizational level. “Learning curve theory is based on three assumptions: 1. The amount of time required to complete a given task or unit of a product will be less each time the task is undertaken. 2. The unit time will decrease at a decreasing rate. 3. The reduction in time will follow a predictable pattern” (Chase, Jacobs, Aquilano, 2006). The Pizza Store Layout performance data is as follows: Weeks: No. of Customers Group of 2 No. of Customers Group of 4 Avg. Wait Time (Min) Avg. Queue Length Profit (\$)
Pizza Store Layout Simulation 3 3-4 71 105 4.96 2.50 1,477 5-6 67 109 4.32 2.26 1,695 7-8 96 143 3.32 2.72 2,040 As indicated above, definite improvement in average waiting time for customers from

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## This note was uploaded on 07/28/2011 for the course OPS 571 taught by Professor Conques during the Spring '10 term at University of Phoenix.

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OPS 571 wk2The principle of the learning curve theory is process improvement

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