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Unformatted text preview: Expert power is the power that stems from special knowledge of or skill in the tasks performed by subordinates. Eg: when the leader is a true expert, subordinates go along with recommendations because of his/her superior knowledge. Referent power is the power that results from characteristics that command subordinates’ identification with, respect and admiration for, and desire to emulate the leader. Eg: when workers admire a supervisor because of the way she deals with them, the influence is based on referent power....
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This note was uploaded on 07/29/2011 for the course BUS 444 taught by Professor Lynn during the Spring '11 term at Keuka.
- Spring '11