Club IT Part 3 - Club IT Part 3 Jennifer ONeal XBIS 219...

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Club IT Part 3 Jennifer O’Neal XBIS 219 Jason Gragg University of Phoenix
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In this paper, we are going to take a look at Club IT’s customers that visit often and ways for Club It to increase their clientele. We will also examine short term and long term goals, and the information systems that will aid Club IT in ways that meet the business goals, which includes a development strategy to guarantee the staff of Club IT receives the necessary training needed in order to take advantage of the new system they choose. There will also be an examination of the telecommunications system, hardware and software that will be needed to meet the Club IT goals. We also take a look at the need to assess the funds available to implement the systems, and the training required to operate these systems will be determined. We also will anticipate the clubs needs in order to meet the goals of the business. And finally we will provide a list of the current hardware, software, and the telecommunications systems in use at Club IT. Organization Description and Demographic Information Club IT is owned by Ruben Keys and Lisa Tejada, both who have worked in clubs as musicians while they were in college. They both earned degrees in Business Administration and with that knowledge and the knowledge they gained from working in the club atmosphere has proven valuable for them in the nightclub industry. The Club IT staff consists of an Assistant Manager, four bartenders, six wait staff, two stewards, two short order cooks, and four security personnel; all the staff congenial, highly energized, and hardworking personnel. Tuesday through Thursday nights there is a DJ, and on Friday and Saturday’s there is live music. The clientele that is generally attracted to Club IT are young, active and professional. Most of the customers at Club IT use Blackberries, PDA’s, and camera phones, and all the clientele are active online shoppers. Each of these factors contributes to Club IT being a high-energy, high-impact destination for these young professionals. Goals and Strategy The short-term goals of Club IT are to get useful and timely numbers on their operations; to set up a website that will allow customers to but concert tickets at any given time, streamline the ordering
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process through business-to-business (B2B) commerce and earn more profits. The long term goals are to identify e-commerce technology, and applications to increase the clientele and make the business process more profitable, and to open a second Club IT. However, Lisa and Ruben are looking forward to incorporating systems that can give them timely numbers with their inventory cost, and quantities. A self-service device that can fulfill this goal is a Kiosk terminal along with a night audit. A Kiosk terminal is a devise used with internet connections thus making it a wireless order
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Club IT Part 3 - Club IT Part 3 Jennifer ONeal XBIS 219...

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