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Unformatted text preview: Business Communication Trends Jennifer ONeal XCOM 285 University of Phoenix Online Business Communication Trends April 17, 2011 Business communication plays a giant role in the day to day actives in the work place. In order for a business to be productive, written and oral communication skills are essential. If a business communication skills were ineffective, managing daily activities would not be able to take place. When there is ineffective communication between the production levels are inefficient. Good communication matters because business organizations are made up of people (Blalock, 2006, para. 2). According to Blalock, Research spanning several decades has consistently ranked communication skills as crucial for managers. Typically, managers spend 75 to 80 percent of their time engaged in some form of written or oral communication (Blalock,...
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