Mir_KM - ISM4300 InformationSystems IntelligentAgents,and KnowledgeManagement 442 1 MajorTypesofIS DSSDecisionSupport ESSExecutiveSupport

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442. 1 ISM 4300 Managing Information Resources Information Systems, Artificial Intelligence, Intelligent Agents, and Knowledge Management
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442. 2 Major Types of IS TPS – Transaction Processing MIS – Management Information DSS – Decision Support ESS – Executive Support KWS – Knowledge Work OAS – Office Automation 
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442. 3 FLEXIBLE, ADAPTABLE, QUICK USER CONTROLS INPUTS/OUTPUTS NO PROFESSIONAL PROGRAMMING SUPPORTS DECISION PROCESS SOPHISTICATED MODELING TOOLS * DECISION SUPPORT SYSTEMS  (DSS)
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442. 4 TOP LEVEL MANAGEMENT DESIGNED TO THE INDIVIDUAL TIES CEO TO ALL LEVELS VERY EXPENSIVE TO KEEP UP EXTENSIVE SUPPORT STAFF * EXECUTIVE SUPPORT SYSTEMS (ESS)
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442. 5 Questions Compare and contrast TPS, MIS, DSS. How are these systems related? How are these systems developed? What are the applications for each?
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442. 6 Artificial Intelligence NATURAL NATURAL LANGUAGE LANGUAGE ROBOTICS ROBOTICS PERCEPTIVE PERCEPTIVE SYSTEMS SYSTEMS EXPERT EXPERT SYSTEMS SYSTEMS INTELLIGENT INTELLIGENT MACHINES MACHINES ARTIFICIAL INTELLIGENCE
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442. 7 Why AI? PRESERVE EXPERTISE CREATE KNOWLEDGE BASE MECHANISM NOT SUBJECT TO  FEELINGS, FATIGUE, WORRY,  CRISIS ELIMINATE ROUTINE /  UNSATISFYING JOBS ENHANCE KNOWLEDGE BASE *
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442. 8   Expert Systems KNOWLEDGE - INTENSIVE CAPTURES HUMAN EXPERTISE IN LIMITED DOMAINS OF KNOWLEDGE *
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442. 9   Expert Systems KNOWLEDGE BASE:   Model of Human  Knowledge RULE - BASED EXPERT SYSTEM :   AI  system based on IF - THEN statements  (Bifurcation); Rule Base: Collection of IF -  THEN knowledge KNOWLEDGE FRAMES: Knowledge  organizes in chunks based on shared  relationships *
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442. 10   Expert Systems AI SHELL:   Programming environment of  expert system INFERENCE ENGINE:   Search through rule  base FORWARD CHAINING: FORWARD CHAINING:   Uses input;  searches rules for answer BACKWARD CHAINING: BACKWARD CHAINING:   Begins with  hypothesis, seeks information until  hypothesis accepted or rejected
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442. 11   Expert Systems LIMITATIONS: Often reduced to problems of  classification Can be large, lengthy, expensive Maintaining knowledge base critical Many managers unwilling to trust such  systems
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442. 12
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This note was uploaded on 07/31/2011 for the course ISM 4300 taught by Professor Staff during the Fall '08 term at University of South Florida - Tampa.

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Mir_KM - ISM4300 InformationSystems IntelligentAgents,and KnowledgeManagement 442 1 MajorTypesofIS DSSDecisionSupport ESSExecutiveSupport

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