PM592_PM_for_Buis_Chapter_18

PM592_PM_for_Buis_Chapter_18 - Chapter18...

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Click to edit Master subtitle style Chapter 18 International Project  Prepared by John Nicholas, Ph.D. Loyola University Chicago Project Management for Business,  Engineering, and Technology
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International Projects n Projects called “global,” “international,” “multinational” or “overseas” n Have stakeholders located in different countries n Have cross-national and cross-cultural project teams and work sites
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International Projects n Inherit more problems and greater risk than domestic, one-country projects n Problems and risks touch on most everything q leadership q interpersonal relations q stakeholders q communication q planning q work definition q estimating q risk management q work tracking and control n Politics, language, communication, local customs and regulations, transportation, and utilities infrastructure are major concerns n Some of these are easy to identify and account for in plans and estimates (“explicit”); some more difficult (“tacit”)—next slide.
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Potential Areas of Problems and  Risks 1. Local institutions and culture a. Language (explicit) b . Norms, social customs, attitudes traditions (tacit) c . Laws, rules, rights, sanctions (explicit) 2. Local stakeholders—laborers, managers, consultants, suppliers (tacit) a . Skill, experience, motivation b . Reputation, honesty, integrity, c . Who knows who; who has knowledge, resources, and connections 3. Local natural environment (explicit) a . Site environment—soil, ground slope, vegetation b . Regional environment—climate-weather, geography, seismic activity 4. Local technology (explicit) a . Infrastructure—roads, buildings, communication b . Available tools and systems—GPS, equipment, hardware, software, materials “Local” refers to people and factors situated at the location or region of the project, or that become activated in the local context, including international NGO’s, associations, and other organizations.
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International Projects  Examples n Starting a new business in another country n Opening a branch, office, or plant in another country n Contracting with customers and/or suppliers in other countries
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Brainstorm What factors make an international project different from a one-country, domestic project?
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Brainstorm What must you do to prepare for an international project?
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Cultural and Institutional Issues n Language q Translations q Slang q Terminology n Formality q Greetings q Introductions q Workplace protocol
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n Gift giving n Age and respect n Social behavior q Importance of social gatherings in business q Conduct at social gatherings q Dress n Food and drink Cultural and Institutional Issues
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n Punctuality and attitudes about time n Holidays, vacations, weekends q National public holidays q Dates of holidays (e.g., Christmas holiday: Dec. 23 —Jan. 2 versus Dec. 31—Jan. 8) q Southern Hemisphere: Summer vacation in December q Weekend: Saturday/Sunday vs. Thursday/Friday in Middle East Cultural and Institutional Issues
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This note was uploaded on 07/31/2011 for the course PM 592 taught by Professor M during the Spring '11 term at Keller Graduate School of Management.

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PM592_PM_for_Buis_Chapter_18 - Chapter18...

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