Lesson 7 Assignment 2

Lesson 7 Assignment 2 - Ashley B. Hilliard 258-10-0169 June...

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Ashley B. Hilliard 258-10-0169 June 1, 2011 MG 615 Lesson#7, Assignment 2 Read the 'Business Problem-Solving Case' on pages 374-376 of your text, entitled "HSBC's Mortgage Lending Decisions and the Big Melt" and address the case questions in an essay of 500-600 total words: 1. What problem did HSBC face in this case? What people, technology, and organizational factors were responsible for the problem? Did HSBC management correctly identify the problem? 2. HSBC had sophisticated information systems and analytical tools for predicting the risk presented by subprime mortgage applicants. Why did HSBC still run into trouble? 3. What solution is HSBC relying on to deal with its problem going forward? Will these solutions be sufficient to turn the subprime mortgage business around? Are there additional factors for which HSBC has not accounted? What are they? 4. HSBC made a decision to pursue subprime mortgages as a segment of its business. Explain how this was a structured, unstructured, or semistructured decision. Then, present your opinion about where in the decision-making process HSBC went wrong. Finally, apply the decision quality concepts of accuracy and comprehensiveness to this case.
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This note was uploaded on 08/02/2011 for the course MIS 615 taught by Professor D.babbs during the Spring '11 term at Andrew Jackson.

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Lesson 7 Assignment 2 - Ashley B. Hilliard 258-10-0169 June...

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