ch9 - Chapter9 DesigningAdaptive Organizations...

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Chapter 9 Designing Adaptive  Organizations Organizational Structure Organizational Structure Designing Organizational  Structures Departmentalization Functional  Departmentalization
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Functional  Departmentalization • Work done by highly skilled specialists • Lowers costs through reduced duplication • Communication and coordination problems are lessened Product  Departmentalization Product  Departmentalization • Managers specialize, but have broader experiences • Easier to assess work-unit performance
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• Decision-making is faster Customer  Departmentalization Customer  Departmentalization • Focuses on customer needs • Products and services tailored to customer needs Geographic  Departmentalization Geographic  Departmentalization
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• Responsive to the demands of different market areas • Unique resources located close to the customer Matrix  Departmentalization Matrix  Departmentalization • Efficiently manage large, complex tasks • Pool of available resources Organizational Authority Chain of Command The vertical line of authority in an
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organization Clarifies who reports to whom
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This note was uploaded on 08/04/2011 for the course BA 3305 taught by Professor Staff during the Fall '10 term at Texas Tech.

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ch9 - Chapter9 DesigningAdaptive Organizations...

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