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Unformatted text preview: Chapter 13 Motivation What Is Motivation? Motivation Basics of Motivation Effort and Performance Effort and Performance * Job performance *how well someone performs the job * Motivation *effort put forth on the job * Ability *capability to do the job * Situational Constraints *external factors affecting performance Need Satisfaction * Needs *physical or psychological requirements *must be met to ensure survival and well being * Unmet needs motivate people * Three approaches: *Maslows Hierarchy of Needs *Alderfers ERG Theory *McClellands Learned Needs Theory Adding Needs Satisfaction to the Model Maslows Hierarchy of Needs Aldefers ERG Theory McClellands Learned Needs Theory Needs Classification Extrinsic and Intrinsic Rewards Extrinsic Rewards *tangible and visible to others *contingent on performance Intrinsic Rewards *natural rewards *associated with performing the task for its own sake Extrinsic Rewards Extrinsic Rewards motivate people to : *Join the organization *Regularly attend their jobs *Perform their jobs well...
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- Fall '10