D e r k u n d e z ie h t d ie w a r e q u e lle m e tr

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Unformatted text preview: In fo r m a tio n s s y s te m e u n d K o o p e r a tio n s v e r e in b a r u n g e n m ite in a n d e r v e r b u n d e n . D e r K u n d e „ z ie h t“ d ie W a r e . Q u e lle : M e tr o p la n L o g is tik G m b H m f l1 0 6 4 fml • Lehrstuhl für Fördertechnik Materialfluss Logistik • Univ.-Prof. Dr.-Ing. Dipl.-Wirtsch.-Ing. W. A. Günthner • TU München Prozessablauf zwischen Industrie- und Handelslager Z e n tr a le In d u s tr ie Z e n tr a le H a n d e l L a g e rd a te n P O S - D a te n ( P o in t o f S a le s ) P r o d u k tio n s a u ftra g B e s te llu n g u n d A v is W a re W e rk / L a g e r I n d u s tr ie L a g e rd a te n Lager H andel W a re B e s te llu n g F ilia le n d e s H a n d e ls Q u e lle : M e tr o p la n L o g is tik G m b H P O S - D a te n ( P o in t o f S a le s ) m f l1 0 6 5 fml • Lehrstuhl für Fördertechnik Materialfluss Logistik • Univ.-Prof. Dr.-Ing. Dipl.-Wirtsch.-Ing. W. A. Günthner • TU München E-Commerce - Typische Struktur und Aufgabenteilung H e r s te lle r / L ie fe r a n te n S h o p -B e tr e ib e r P r o d u k tk o n tin g e n te im „ s h o p p in g m a ll“ L o g is tik d ie n s tle is te r V o r la u fo r g a n is a tio n W a r e n e in g a n g , K o m m is s io n ie r u n g u n d V e r s a n d P ro d u k tm a n a g e m e n t/ Q u e r v e r lin k u n g W a re n k o rb s y s te m R a h m e n v e r e in b a r u n g e n S h o p - B e tr e ib e r R e c h n u n g e n /M a h n w esen K u n d e n b e tre u u n g / B e ra tu n g s -C e n te r In fo r m a tio n s a u s ta u s c h L o g is tik d ie n s tle is te r re n W e b - S ite s Re to u A r tik e la n la g e u n d - p fle g e B e s ta n d s v e r w a ltu n g , K o n tr o lle v o n M e ld e b e s tä n d e n , M e ld u n g a n H e r s te lle r u n d M e ld u n g a n S h o p B e tr e ib e r L ie fe r u n g 4 8 S td . n a c h B e s te lle in g a n g , W u n s c h te r m in e , M e h r fa c h a n lie fe r u n g , N achnahm esendungen b e i E r s tb e s te llu n g e n u n d S a m s ta g s a u s lie fe r u n g T r a c k in g /T r a c in g R e to u re n m a n a g e m e n t Kunden In fo r m a tio n s flu s s M a te...
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