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quiz 1 chapter 1

quiz 1 chapter 1 - ANS False 7 The five step framework used...

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1. Companies that adopt a customer intimacy strategy are in essence saying to their target customers. The reason you should choose us is because we understand and respond to your individual needs better than our competitors. ANS: True 2. Which of the following is NOT one of the five steps in the lean thinking model discussed in the text? (page 8) ANS: Implement an enterprise system 3. Managerial accounting is not governed by generally accepted accounting principles (GAP) ANS: True 4. The controller’s position in a retail company is considered a line position rather than a staff position. ANS: False 5. ______________ is an example of a line position. ANS: Store manager for Best Buy 6. When carrying out their directing and motivating activities, managers select a course of action and specify how the action will be implemented.
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Unformatted text preview: ANS: False 7. The five step framework used to guide Six Sigma improvement efforts includes all of the following EXEPT: ANS: 8. The Sarbanes-Oxley Act of 2002 was intended to protect the interest of those who invest in publicly traded companies by improving the reliability and accuracy of corporate financial reports and disclosures. (all happened because of Enron, because of the financial statements ANS: True 9. All of the following are characteristics of a pull production system EXCEPT: ANS: Raw materials are released to production far in advance of being needed to ensure no interruptions in work flows due to shortages of raw materials 10. Which of the following is NOT one of the three major customer value propositions discussed in the text? ANS: discount pricing...
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