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Unformatted text preview: point of view from upper seniority and the customers eye. Communication is very important in any business, for customers, employees and higher rank in the business. Having good communication in the workplace is great quality to have because if your communication is good with your employees then that can limit how much conflict happens inside the store. Conflict Resolution might be the hardest quality to have, but a very good one to have. Having less conflict between you and the employees as well as employees and employees will make the workplace better and less stressful. Having conflict in the store can result in bad service and quality of work that is being done. So all in all if you can master these three things before any of the rest I think you would be well on your way to becoming a great manager....
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- Spring '10