ccm-cue-config read - CallManager for Cisco Unity Express...

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CallManager for Cisco Unity Express Configuration Example Document ID: 60002 Introduction Prerequisites Requirements Components Used Conventions Configuration Tasks Create CTI Ports Add CTI Route Points Cisco CallManager versions 5.0 and later: Create JTAPI User, Grant CTI Permissions, and Associate Devices Cisco CallManager versions prior to 5.0: Create JTAPI User and Associate Devices Configure Voice Mail Profiles (Optional) Configure Users (Optional) Configure Transcoding (Optional) Configure QoS (Optional) Configure Cisco SRST (Optional) Run the Cisco Unity Express Initialization Wizard Sample Cisco Unity Express Configuration Verify Troubleshoot NetPro Discussion Forums - Featured Conversations Related Information Introduction This document explains the basic Cisco CallManager configuration needed to integrate with Cisco Unity Express as well as some other considerations necessary in order to successfully deploy Cisco Unity Express at a remote office branch. Refer to the documents in Cisco Unity Express for more information about Cisco Unity Express. Prerequisites Requirements Ensure that you meet these requirements before you attempt this configuration: Basic knowledge of how to configure and use Cisco CallManager through the web administrative interface Familiar with Cisco CallManager Call Admission Control (CAC) Familiar with device pools Familiar with regions and locations Familiar with coder-decoders (codecs)
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Components Used The information in this document is based on these software and hardware versions: Cisco Unity Express 1.1 and later Cisco CallManager 3.3(3) and later (except Cisco CallManager 4.0 and later) All sample configurations and screen outputs are taken from Cisco Unity Express 1.1.1, Cisco CallManager 3.3(3), and Cisco CallManager 5.0.1. Cisco Unity Express must be licensed for Cisco CallManager, not Cisco CallManager Express. You cannot do both at the same time. Note: There is no method to convert or back up and restore from a Cisco CallManager Express integrated with Cisco Unity Express to a Cisco CallManager integrated with Cisco Unity Express or vice versa. The card must be re-imaged. This means that you must reapply the software and license, and all the configuration and data, which includes voice mail messages, are lost. Note: Cisco Unity Express 1.1.1 and 1.1.2 only integrate with Cisco CallManager 3.3(3) and software releases earlier than Cisco CallManager 4.0. These software releases do not integrate with Cisco CallManager 4.0 and later. Cisco Unity Express 2.0 integrates with Cisco CallManager 4.0 or 3.3. Cisco Unity Express 2.1 integrates with Cisco CallManager 4.1, 4.0, or 3.3. The method of integration is the same. The steps that you use in order to configure these features are virtually the same for all software releases until Cisco CallManager 5.0. From this release and later, some additional steps are required in order to configure the JTAPI user. The information in this document was created from the devices in a specific lab environment. All of the
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ccm-cue-config read - CallManager for Cisco Unity Express...

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