The Sandwich Blitz _Unit 9_Assignment

The Sandwich Blitz _Unit 9_Assignment - The problem that...

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The problem that Dalman and Lei are faced with The problem that Dalman and Lei are facing is that the quality of service is declining due to the sudden overwhelming of volume of customers. The eight essential activities that Dalman and Lei can implement to change are to lead the organization in the adoption of the new technology is as follows. Establishing a sense of urgency- Dalman and Lei should establish a sense of urgency to hold a meeting with the location managers and employees so that as a team they can identify the weakness that they are currently facing because they do not offer e-customer ordering system. Creating the guiding coalition – Dalman and Lei should include all top level managers to ensure that the group has enough power to lead the change. This will be important because as the change is implemented it needs to be communicated to all levels of the company. Developing a vision and strategy – Dalman and Lei will need to create a new vision and strategy for the direction that the company is going. This process
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