Unformatted text preview: The process was very similar except I did not have to go through the processes of shipping the products and processing uncollectible because I picked up my clothes right at the store and I paid my bill on time. A sales staff took my order face-to-face and then Robinsons May approved my credit after I scanned my Robinsons May credit card. After that, they billed me by sending a statement. Although I paid early but there was no discount for paying early with Robinsons May credit card. Reflection and Self -assessment 11.3 A list of common risks in the sales / collection process follows. Before you read it, look over the process steps presented earlier in the chapter. See if you can identify at least three risks suggested by those steps before you read the list. My suggestion would be handling an item that is not what the customers order, stealing cash, poor quality products, customers not get the products in timely manner. 8-1...
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- Summer '10
- Suggestion, Ideo motor response, Robinsons May