Planning and Organizing

Planning and Organizing - Process of Management •...

Info iconThis preview shows pages 1–6. Sign up to view the full content.

View Full Document Right Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: Process of Management • Planning – Strategy • Organizing • Directing / Leading/ Motivating • Controlling/Measuring Results – Change and Innovation Planning Process Planning • Levels of Planning – Strategic – Tactical (facilitating) – Operational (supporting) • single-use plans – programs – projects • standing plans – policies – SOPs (Standard Operating Procedures) – Contingency Management Goals / Objectives • Plans developed to meet goals / objectives – strategic, tactical, operational • Must be integrated! • “The basic outcomes a business hopes to achieve as it operates” – clear action targets – direction, guidance, motivation – standards against which measure success • critical success factors ... – allocating resources – defining corporate culture Developing Goals/Objectives THIS IS IMPORTANT • Clear and specific • Objective and measurable • Challenging but attainable • Realistic with respect to environment • Time limit • Prioritized • Fit with other objectives - integrated • Flexible • Stated in terms of accomplishments not activities Personal Goals What are your personal goals???? • Are they SMART? • Some advice from Dean: – Worry about the destination, not the journey. – If you don’t know where you are headed, don’t be surprised by where you end up. – Go ahead, make BIG goals! It’s a BIG world. – Don’t close doors too soon. – Leaders are great followers of great leaders. – Do your goals excite you into action? – Set your own benchmarks for success. – The definition of insanity…. – Beware the anchors! Strategic Planning Process Organizing Process Organizational Design • Process of developing organizational structure • determinants of organization structure • organization chart Break Down the Work to be Performed • Departmentalization • function • geography • product • customer • manufacturing process Break Down the Work to be Performed • Division of labour – leads to specialization and standardization – advantages and disadvantages Advantages- Uniformity- Hire unskilled labour- Easy to train- Easy to replace- No lost time- Become expert Disadvantages- Boredom, burnout - Not trained to move up- Absenteeism, turnover- Eventual unionization Link the Parts Together: – Lines of authority and responsibility • chain of command – Delegation of authority • Degrees – personal assistance – participative assistance – joint decision-making – subordinate decision-making – autonomy – ‘near abdication’ Centralization vs. Decentralization • Tall vs. flat structures • Span of control – wide vs. narrow – experience and ability of manager and employee – complexity of task, interrelatedness of tasks – amount of authority delegated to worker Centralization vs. Decentralization • Competency • Control • Uniformity vs customization • Speed • Knowledge • Training • Motivation • Reduction of overload •...
View Full Document

This note was uploaded on 08/10/2011 for the course BUS 121 taught by Professor L during the Spring '10 term at Wilfred Laurier University .

Page1 / 15

Planning and Organizing - Process of Management •...

This preview shows document pages 1 - 6. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online