dq3_week2_com285 - basis of gender, race, religion,...

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Week 2 – dq3 How can a person's individual values and beliefs affect his or her responses to people of other cultures? I work in the business area of Real Estate, more specifically property management. So far, I have had business relationships with various members that belonged to ethnic groups different from mine (e.g. African Americans, Hispanic Americans, Asian Americans, etc). I never paid too much attention to their backgrounds or to how the cultural differences could affect my business relationship with them. I was wrong! Indeed, we should always be familiar with inclusive language when communicating with all people particularly if they are from a different background than your own. I think it is very important to choose the right words when writing a business letter or a research project. My audience can respond negatively to what I am trying to say, especially if I make the mistake to choose a language that ends up stereotyping them on the
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Unformatted text preview: basis of gender, race, religion, disability, sexual orientation, or other factors. One way we can resolve cultural differences may be to keep ourselves flexible and open to change (Locker, 2006, p. 294). Another is to be aware or research a little bit on our customers values and beliefs. For instance, people who have a Mexican background are family orientated and they give great importance to the family; therefore, it may be common to see Mexican clients doing business with their families around; to someone from a different background, it may appear as an unprofessional way to conduct business. Therefore, we should have knowledge of a clients or colleagues cultural backgrounds when conducting business to avoid or reduce cultural differences that may lead to miscommunication. Reference: Locker, K. O. (2006). Business and administrative communication (7th ed.). Columbus, OH: McGraw-Hill....
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dq3_week2_com285 - basis of gender, race, religion,...

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