dq7_week2_com285 - firm’s goals priorities and...

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National, organizational, and personal cultures overlap and influence each other in determining one’s personal business communication style. How do these types of cultures affect your own business communication style? Today’s organizations are evolving as a response to their external environments; oftentimes changes are not simply technological but cultural as well. In business, the term culture is associated with organization. Organizational culture is “the set of important assumptions about the organization and its goals and practices that members of the company share” (Bateman & Snell, 2009, p. 75). For instance, the way employees dress and the way they interact with the customers help to determine the culture of an organization. The culture of an organization can be strong or weak. “A strong culture is one in which everyone understands and believes in the
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Unformatted text preview: firm’s goals, priorities, and practices” (Bateman & Snell, 2009, p. 76). Conversely, weak organizations include employees who hold different values; in such organizations principles that guide decisions and corporate goals are not clear. Either strong or weak, leaders may take several approaches when managing culture within their organizations. For instance, leaders within the company I work for (including me) must set examples, be visible and active within the company, as well as reward employees who promote new company values. Furthermore, we must “espouse lofty ideals and visions for the company that will inspire organization members” (Bateman & Snell, 2009, p. 80). Reference: Bateman, T.S. and Snell S. (2009). Management: leading and collaborating in the competitive world (8th ed.). New York, NY: McGraw-Hill/Irwin...
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This note was uploaded on 08/10/2011 for the course COM 285 taught by Professor Brewer during the Spring '10 term at University of Phoenix.

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