dq8_com285_week2R - disagreements, penalize other team...

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What are at least two effective techniques in preventing or resolving conflicts when working in  groups? Support your choices with references to the readings and personal experiences. Defining team members’ responsibilities and setting ground rules are a couple actions that can help in preventing conflicts when working in groups. Team work related to the concept of group norms is “the informal rules a group adopts to regulate the behavior of group members (Rue & Byars, 2004, p.130). The idea of group norms is to teach new members how to behave. Team members generally follow group norms when the group cohesiveness is strong. For instance, my previous classmates did not conform with the group norms as they did not give importance to the deadline that was given to us by the instructor to complete the group assignment. Independent behaviors, such as the one that was taken by my classmates, can cause
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Unformatted text preview: disagreements, penalize other team members, and threaten the groups survival (Rue & Byars, 2004). Locker and Kienzler (2008) also suggested additional techniques in preventing or resolving conflict such as discussing issues as they arise within the group, rather than to keep going until one more team member will explode. Usually, issues arise because some team members may not feel appreciated or respected by the other team members. An excellent way to prevent or resolve this issue is for the leader to set some time for positive observations. References: Locker, K.O., and Kienzler, D.S. (2008). Business and administrative communication (8 th ed.). Boston: McGraw-Hill. Rue, L.W. and Byars, L.L. (2004). Supervision: key link to productivity (8 th ed.). New York: McGraw-Hill/Irwin....
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dq8_com285_week2R - disagreements, penalize other team...

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