dq2_week3_com285 - in these cases a face-to face method...

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
In your opinion, what are situations that positive information can and must be  delivered using the following methods of communication: face-to-face,  telephone, printed mail, and e-mail? Provide examples using references from  the readings and your own experiences to support your opinion. Positive information can be certainly delivered using any of the following methods of communication: face-to-face, telephone, printed mail, and e-mail. I think that positive messages, no matter what the method of communication is, very likely will provoke a positive audience reaction. For instance, I would not care if my salary is increased and the company communicates it to me face-to-face, a phone call, or an email; I will be happy anyway! However, there may be specific situations that may require that the positive message will be communicated using a specific method. For instance, situations that require something immediately such as a signature,
Background image of page 1
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: in these cases a face-to face method will be more effective way to communicate. Locker & Kienzler (2008) stated that phone calls are a good choice when we do not want to leave a paper trail although phone records can always be obtained especially if there are legal actions involved. Conversely, printed email and e-mails are a good choice when we want to leave a paper trail. Indeed, they can be saved, forwarded, and printed. I have noticed that the upper management for the real estate that I am working for strongly encourages me to use emails and write reports as they want paper trails in case of issues with my staff, tenants, vendors, and so forth. Reference: Locker, K.O., and Kienzler, D.S. (2008). Business and administrative communication (8 th ed.). Boston: McGraw-Hill....
View Full Document

This note was uploaded on 08/10/2011 for the course COM 285 taught by Professor Brewer during the Spring '10 term at University of Phoenix.

Ask a homework question - tutors are online