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dq2_week3_com285 - in these cases a face-to –face method...

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In your opinion, what are situations that positive information can and must be  delivered using the following methods of communication: face-to-face,  telephone, printed mail, and e-mail? Provide examples using references from  the readings and your own experiences to support your opinion. Positive information can be certainly delivered using any of the following methods of communication: face-to-face, telephone, printed mail, and e-mail. I think that positive messages, no matter what the method of communication is, very likely will provoke a positive audience reaction. For instance, I would not care if my salary is increased and the company communicates it to me face-to-face, a phone call, or an email; I will be happy anyway! However, there may be specific situations that may require that the positive message will be communicated using a specific method. For instance, situations that require something immediately such as a signature,
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Unformatted text preview: in these cases a face-to –face method will be more effective way to communicate. Locker & Kienzler (2008) stated that phone calls are a good choice when we do not want to leave a paper trail although phone records can always be obtained especially if there are legal actions involved. Conversely, printed email and e-mails are a good choice when we want to leave a paper trail. Indeed, they can be saved, forwarded, and printed. I have noticed that the upper management for the real estate that I am working for strongly encourages me to use emails and write reports as they want paper trails in case of issues with my staff, tenants, vendors, and so forth. Reference: Locker, K.O., and Kienzler, D.S. (2008). Business and administrative communication (8 th ed.). Boston: McGraw-Hill....
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