Unformatted text preview: in these cases a face-to –face method will be more effective way to communicate. Locker & Kienzler (2008) stated that phone calls are a good choice when we do not want to leave a paper trail although phone records can always be obtained especially if there are legal actions involved. Conversely, printed email and e-mails are a good choice when we want to leave a paper trail. Indeed, they can be saved, forwarded, and printed. I have noticed that the upper management for the real estate that I am working for strongly encourages me to use emails and write reports as they want paper trails in case of issues with my staff, tenants, vendors, and so forth. Reference: Locker, K.O., and Kienzler, D.S. (2008). Business and administrative communication (8 th ed.). Boston: McGraw-Hill....
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- Spring '10
- E-mail, locker, following methods, Kienzler