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Unformatted text preview: (550-0033). Then, the message should include the hazard that is related with the use product and why it was recalled. The company should also mention how many incidents occurred prior the recall. In addition, the message should include any remedies to resolve the problem such as removing the existing swings from the top beam immediately and reinstall it only after received the updated product. Finally the message should give the opportunity to the customer to contact customer service if they have any questions regarding the recall. Reference: Burke (2007). BCI Burke recall to repair swing sets. Retrieved December 13, 2009 from http://www.bciburke.com/sft162/recalllettertocustomers94.pdf...
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This note was uploaded on 08/10/2011 for the course COM 285 taught by Professor Brewer during the Spring '10 term at University of Phoenix.
- Spring '10