team project_week2_revised

team project_week2_revised - External/Internal Factors 1...

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External/Internal Factors Week 2 External/Internal Factors STUDENTS. University of Phoenix MGT 330 Management Theory, Practice and Application INSTRUCTOR DATE MGT330 1
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External/Internal Factors External/Internal Factors On December 7, 1993 in Fort Gibson, Oklahoma a 13 year-old boy shot 4 classmates with his father’s handgun purchased 6 years earlier at Wal-Mart. On August 28, 2000 student James Easton Kelly shot Professor John Locke after the professor informed the student that the University of Arkansas was going to dismiss him due to his lack of progress towards his doctorate. After receiving the bad news, James Easton Kelly went to Wal-Mart to buy 50 rounds of .38 caliber bullets and returned to school to kill the professor and himself. On July 31, 2001 John VanGraafeiland argued with his wife; he threatened to go to Wal-Mart to buy ammunition and kill himself. Local Police contacted Wal-Mart’s management to inform them about the situation; however, no one at Wal-Mart informed the clerk selling the ammunition. After purchasing the ammunition at Wal-Mart, the man shot himself in his car (Moore, n.d.). Wal-Mart is one of the world’s largest corporations with its $218 billion annual sales and 1.2 million employees. According to Wal-Mart upper management, the company was built on three beliefs, which are: service to company’s customers, strive for excellence, and respect for the individual. However, all three beliefs are violated because of the sale of handgun ammunition, which is used to murder and commit suicides. Petitions, such as “Wal-Mart is nothing without its customers” were created in order to encourage Wal-Mart’s upper management to stop immediately the sale of handgun ammunition (Moore, n.d.). Because of this external factor, Wal-Mart’s management decided to drop gun sales and replace them with other sporting goods in several stores. Management made sure that the company adapts to a changed environment due to internal or external factors without jeopardizing the company’s MGT330 2
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External/Internal Factors success. This research paper will discuss how external/internal factors such as ethics, globalization, and diversity affects the four functions (planning, organizing, leading, and controlling) of Wal-Mart’s management. Ethics The word Wal-Mart means everything to so many people, anyone can shop there regardless of income and ethnic background. Ethics are critical for such a vast majority of cultural backgrounds; indeed, Sam Walton founded Wal-Mart mainly on 3 Basic Beliefs: respect for the individual, service to the customer and strive for excellence. In 2004, the organization established the Global Ethics Office to promote Wal-Mart’s ethical culture to all stakeholders globally. Further, Wal-Mart updated the Four Statement of Ethics to provide its employees a reference guide to help them make ethical decisions. The statement of Ethics is a code of conduct direct to help the employees taking the right decisions and act with integrity. The statement includes
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team project_week2_revised - External/Internal Factors 1...

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