Chapter 11 power point notes Braun2e (1)

Chapter 11 power point notes Braun2e (1) - ChapterEleven

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ACG 2071 - Fall 2010 1 Chapter Eleven Performance Evaluation and the  Balanced Scorecard .
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ACG 2071 - Fall 2010 2 Decentralization in Organizations Decentralization in Organizations Most organizations have some level of  decentralization  in the organizational structure.  Decentralization  refers to the spreading out of  decision-making responsibility throughout the  organization, thereby not limiting the decision  making to a few top executives. Decentralization  has both advantages and  disadvantages from a management  perspective. 
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ACG 2071 - Fall 2010 3 Balanced Scorecard – Integrated  Set of Performance Measures     Financial Performance Financial Performance     Customer Related Measures Customer Related Measures     Internal Business Processes Internal Business Processes     Learning and Growth Learning and Growth
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ACG 2071 - Fall 2010 4 Balanced Scorecard – Integrated  Set of Performance Measures Examples of Key Perfomances Indicators  (KPIs) Financial  – sales revenue growth, gross 
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Chapter 11 power point notes Braun2e (1) - ChapterEleven

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