08-LECTURE 8 - Enhancing Decision Making

08-LECTURE 8 - Enhancing Decision Making -...

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MANAGEMENT INFORMATION SYSTEMS MANAGEMENT INFORMATION SYSTEMS ENHANCING DECISION MAKING ENHANCING DECISION MAKING LECTURE NOTES  8 LECTURE NOTES  8
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DECISION MAKING AND INFORMATION SYSTEMS DECISION MAKING AND INFORMATION SYSTEMS Decision making in businesses used to be limited to management. Today, lower level employees are responsible for some of these decisions, as Information Systems make information available to lower level of business. TYPES OF DECISIONS Structured Decisions Semi -structured Decisions Unstructured Decisions
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DECISION MAKING AND INFORMATION SYSTEMS DECISION MAKING AND INFORMATION SYSTEMS STRUCTURED DECISIONS Are repetetive and routıne decısıons and have a definite procedure for handling them. Structured Decisions do not have to be treated as if they are new . UNSTRUCTURED DECISIONS Nonroutine decisions in which the decision maker must provide judgment. Evaluation, and insights into the problem definition; There is no agreed upon procedures for making such decisions. SEMISTRUCTURED DECISIONS Decisions in which only part of the problem has a clear cut answer provided by an accepted procedure. In general Structured Decisions are more prevalent at Lower Organizational Levels, whereas unstructured problems are more common to Higher Levels of organization .
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DECISION MAKING AND INFORMATION SYSTEMS DECISION MAKING AND INFORMATION SYSTEMS INFORMATION REQUIREMENTS OF KEY DECISION MAKING GROUPS\ INFORMATION REQUIREMENTS OF KEY DECISION MAKING GROUPS\ Senior Managers, Middle Managers, Operational Managers and Employees have Senior Managers, Middle Managers, Operational Managers and Employees have different types of Decisions and Information requirement different types of Decisions and Information requirement s. s.
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DECISION MAKING AND INFORMATION SYSTEMS DECISION MAKING AND INFORMATION SYSTEMS SENIOR MANAGEMENT DECISIONS Senior Executives face many unstructured decision situations, such as establishing the company’s five or ten years Goals or deciding new markets to enter. Senior Management decision will require information from various informal and external sources; Such as news, government reports, and industry views as well as high level summaries of firm’s performance and also manager’s own best judgment and poll other managers for their opinions. MIDDLE MANAGEMENT DECISIONS Middle Management faces more Structural decısıon scenarıos but theır decısıons may ınclude Unstructural componentsç A typıcal Mıddle level Management decııson mıght be: Why ıs the reported order fulfılment report showıng a declıne over the past sıx months at a dıstrıbutıon center?
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DECISION MAKING AND INFORMATION SYSTEMS DECISION MAKING AND INFORMATION SYSTEMS Middle Manager need reports from the Enterprise System or Distribution Management System on Order activity and Operational efficiency at the Distribution center to make the structured part of the decision. The middle manager will have to interview employees and gather
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08-LECTURE 8 - Enhancing Decision Making -...

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