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ORGANIZATIONAL BEHAVIOR - 2 knowledge,modelsandconceptual...

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ORGANIZATIONAL BEHAVIOR- systematic  study and careful application of knowledge  about how people- as individuals and as  groups- act within the organization. LEVELS OF ANALYSIS 1. Individuals 2. Interpersonal 3. Groups 4. Intergroup 5. Whole system GOLAS OF OB 1. Describe 2. Predict 3. Control 4. Understand FOUR KEY FORCES 1. People- make up the internal social  system of the organization 2. Structure- defines the formal  relationship and use of people in  organization.  3. Technology- provides the resources  with which people work and affects  the tasks that they perform. 4. Environment- internal and external  environment POSITIVE CHARACTERISTICS OF OB  FIELD 1. Interdisciplinary in nature- integrates  behavioral science with other  sciences that can contribute to the  subject.  2. Emerging base of research  knowledge, models and conceptual  framework.  a. Theory- offer explanations of  how and why people think,  feel, and act as they do. b. Research- process of  gathering and interpreting  relevant evidence that will  either support a behavioral  theory or help change it. c. Practice- conscious  application of conceptual  models and research results  in order to improve individual  and organizational  performance at work. 3. Increased acceptance of theory and  research by practicing managers. FUNDAMENTAL CONCEPTS OF OB 1. THE NATURE OF PEOPLE a. Individual differences b. Perception- unique way in  which person sees i. Selective perception-  people tend to pay  attention to those  features of the  organization in  accordance with their  own perception. c. A whole person d. Motivated behavior e. Desire for involvement
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f. Value of the person 2. THE NATURE OF ORGANIZATION a. Social systems- organization  in one b. Mutual interest c. Ethics- use of moral  principles and values to  affect the behavior of  individuals and organizations  with regard to choices  between what is right and  wrong. KEY APPROACHES 1. Human resources approach-  concerned with the growth and  development of people toward  higher levels of competency,  creativity and fulfillment.  2. Contingency approach- different  situations require different  behavioral practices for greatest  effectiveness. 3.
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ORGANIZATIONAL BEHAVIOR - 2 knowledge,modelsandconceptual...

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