Management Full

Management Full - What is management? the attainment of...

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What is management? the attainment of organizational goals in an effective and efficient manner through four functions - planning organizing leading controlling Planning function defines goals for future organizational performance - decides tasks and use of resources needed Organizing function follows planning reflects how organization tries to accomplish plan - involves assignment of tasks into departments authority and allocation of resource across organization leading function the use of influence to motivate employees to achieve the organizations goals controlling function monitoring employee's activities determining whether the organization is on target toward its goals organization social entity that is goal directed and deliberately structured effectiveness degree to which organization achieves a stated goal performance organization's ability to attain its goals by using resources in an efficient and effective manner conceptual skills cognitive ability to see the organization as a whole and the relationship among its parts human skills ability to work with and through people and to work effectively as a group member technical skills understanding of and proficiency in the performance of specific tasks efficiency use of minimal materials to produce the most output functional managers
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responsible for a department that performs a single function has employees with similar training and skill general managers responsible for several departments that perform different functions Scientific management Taylor Developed standard method for performing each job. Selected workers with appropriate abilities and trained workers in standard method provided wage incentives demonstrated importance of compensation for performance did not appreciate social context of work Characteristics of Weberian Bureaucracy Division of Labor Positions in organized hierarchy of authority managers subject to rule and procedures administrative acts and decisions recorded personnel promoted based on technical skill Administrative Principles focus on group rather than individual Henri Fayol Division of Work Unity of Command Unity of Direction Scalar Chain Mary Parker Follett importance of common superordinate goals Chester Barnard Informal Organization-Cliques Acceptance Theory of Authority- Free Will Humanistic Perspective emphasized understanding human behavior, needs, and attitudes in the workplace Hawthorne Studies
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Proved that people wanted someone to pay attention to them- that would increase productivity Maslow Hierarchy of Needs Theory X Dislike work will avoid it must be coerced and controlled or directed with punishment prefer direction Theory Y Do not dislike work Self direction and control Seek responsibility Management Science Perspective Uses applied math stats and other quantitative techniques to managerial problems Total Quality Management Focuses on managing the total organization to deliver quality to customers Employee involvement Focus on Customer Benchmarking
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Management Full - What is management? the attainment of...

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