Chapter 08 - Chapter 08: ECommerce Objectives Define...

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Chapter 08: E-Commerce
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Succeeding with Technology, Third Edition 2 Objectives Define e-commerce and understand its role  as a transaction processing system List the three types of e-commerce, and  explain how e-commerce supports the  stages of the buying process and methods of  marketing and selling Discuss several examples of e-commerce  applications and services
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Succeeding with Technology, Third Edition 3 Objectives Define m-commerce, and describe several  m-commerce services List the components of an e-commerce  system, and explain how they function  together to provide e-commerce services
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Succeeding with Technology, Third Edition Chapter Content The Roots of E-Commerce Overview of Electronic Commerce E-Commerce Applications Mobile Commerce E-Commerce Implementation 4
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Succeeding with Technology, Third Edition Electronic Commerce Electronic commerce (e-commerce) Systems that support electronically executed  business transactions 5
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Succeeding with Technology, Third Edition Electronic Commerce 6
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Succeeding with Technology, Third Edition E-Commerce History EDI  Uses private communications networks (VANs)  to transmit standardized transaction data   Automating transactions using EDI  Drastically reduced the amount of paperwork  and the need for human intervention Internet  Provided the ideal platform for conducting EDI  transactions 7
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Succeeding with Technology, Third Edition E-Commerce History 8
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Succeeding with Technology, Third Edition Transaction Processing Transaction An exchange involving goods or services Transaction processing system (TPS)  Information system used to support and record  transactions Batch processing Transactions are collected over time and processed  together in batches Online transaction processing  Takes place at the point of sale 9
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Succeeding with Technology, Third Edition The Transaction Processing  Cycle Data collection The process of capturing transaction related data Data editing Checking the validity of data entered Data correction Implemented if an error is found in the entered  data 10
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Succeeding with Technology, Third Edition The Transaction Processing  Cycle Data manipulation  Processing transaction data Data storage Altering databases to reflect the transaction Data output Receipts, picking lists, and other documents 11
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Succeeding with Technology, Third Edition The Transaction Processing  Cycle 12
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Succeeding with Technology, Third Edition Different Transaction Processing for  Different Needs Order processing system Supports the sales of goods or services to  customers Arranges for shipment of products Purchasing system Supports the purchase of goods and raw  materials from suppliers   13
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Succeeding with Technology, Third Edition Different Transaction Processing for  Different Needs 14
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This note was uploaded on 08/16/2011 for the course ANT 2000 taught by Professor Long during the Spring '08 term at University of Central Florida.

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Chapter 08 - Chapter 08: ECommerce Objectives Define...

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